Shipping policy
We aim to provide our customers with swift and reliable delivery services. We are a small business and each order is given special attention. Orders are processed within 5-10 business days, ensuring that your items are dispatched promptly.
Once our customers’ orders are fulfilled and they receive a tracking number, shipping usually takes 2-3 business days depending on which carrier it is being shipped from (USPS or UPS).
Larger orders are usually shipped via UPS and smaller orders (depending on the weight) are usually shipped via USPS.
For domestic orders, standard shipping typically takes 2-3 business days.
International shipping times may vary based on the destination country, but we strive to deliver within 7-14 business days.
Please note that shipping times are estimates and may be affected by external factors such as weather conditions, holidays and customs processing. We will provide you with a tracking number once your order has been shipped, enabling you to monitor its journey to your doorstep.
We are committed to ensuring your satisfaction, so if you encounter any issues with your shipment, please do not hesitate to contact our customer service team. They are available to assist you with any inquiries or concerns you may have regarding your order.
Customer Service email: Thehndcrftdco@gmail.com
Thank you for choosing The Hndcrftd Co., and we look forward to serving you!